A brief opening welcome session for the Hospitality Track at ITB Berlin, hosted by Dr. Karoline Wiegerink (professor of city hospitality at Hotel School The Hague) alongside three student masters of ceremony from the same institution. The segment sets the tone for the track's theme — "leading tourism into balance" — and previews upcoming sessions covering macro trends, AI-enhanced guest understanding, and the hospitality skills gap.
Student hosts share personal reflections on meaningful tourism, the importance of genuine human connection, and the role of community-building in the industry's future.
Good morning, dear audience. Welcome to the green stage. Leading tourism into balance is the theme of this year's convention. And I think I'm convinced balance is something we urgently need in these challenging times. Welcome to the hospitality track. My name is Karolina Vikhing. I'm a professor of city hospitality at hotel school the H hospitality business school and a proud member of the board of experts of this convention. It was with pleasure that I have uh shaped the program of this morning...
38:35This panel discussion at ITB Berlin, moderated by Jan Huizing (Hotelschool The Hague), brings together four practitioner...