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Kirsten Feld-Türkis | ITB Berlin 2026 — ConferenceDigest

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Kirsten Feld-Türkis

Sessions (1 video)

A next level of Customer Centricity : AI-enabled Synthetic Personas in Hospitality Innovation

A next level of Customer Centricity : AI-enabled Synthetic Personas in Hospitality Innovation

This session at ITB Berlin 2026 explored the next generation of customer understanding in hospitality: AI-enabled synthe...

Kirsten Feld-TürkisSven Dörrenbächer